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RGS
 

Sign-in to RGS

 
Other references
Training Manual ​for All Users​​
​​1. Click on 'Sign In' to log onto RGS.  It is situated on the upper right-hand corner of the RGS screen or under the picture.
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2.  The 'Sign In' screen will launch. Enter your username (primary email address) and password and click 'Sign In'.  The RGS will validate whether your username and password are correct.
Sign In screen.png 
 
If you have entered the incorrect primary email or password you will see the below screen. You will be given 5 attempts at entering a valid username and password then you will be locked out of RGS. To unlock your access, if you are a WA Health employee contact your service desk if you are not a WA Health employee email RGS.Support@health.wa.gov.au
 
login 1.jpg 
3.  Upon confirmation of a valid username and password, an email will be sent to your primary email address, containing your Unique Security Code this may take a few seconds/minutes depending on your internet connection.  Click 'Send/Receive All Folders' in Outlook to speed this process up.
 
You will be sent a new code each time you click 'Sign In'. Please ensure you enter the latest code sent after you have clicked 'Sign In'.  A previously sent code will not work and you will be directed back to the Login TO RGS page again.
 
Sign In email.png 
 
4.  Copy/paste or enter this numeric code in the screen, without spaces or special characters or copy/paste the number, and click 'Verify'. 
 
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5.  If you don't receive an email, you can click 'Resend'.  You can have the new code sent to either your primary or alternate email address. You then need to enter this code and press verify. Please ensure you enter the latest code sent after you have clicked 'Resend'.  A previously sent code will not work and you will be directed back to the Login TO RGS page again.
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6.  You have been successfully logged on, when you see the RGS Home.   
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Technical Assistance:

Hours: 9.00am to 5.00pm AWST (Mon - Fri)
WA Health employees: Contact your Service Desk for password and sign in issues
All other enquiries: Email RGS.Support@health.wa.gov.au